Programs aren’t projects – three things to note
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Programs aren’t projects – three things to note

We are seeing a plethora of “Program Offices” being established – if you haven’t got a “Program” you’re not in the game. But a Program is not without cost. You only want one if it adds real value, and if you do want one you had better know what it is that you want. Caveat…

Not all consultants are the same
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Not all consultants are the same

As published in the Mandarin March 1, 2021 by Kiah MD John Glenn A recent article suggested replacing consultants with a “public sector reserve”. I thought it was a nonsense, addressing a ‘symptom’ rather than the root cause. The underlying problem seems clear – the public service doesn’t get sufficient value for money from the…

Boosting outcomes with innovative approaches
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Boosting outcomes with innovative approaches

As published in Forge magazine in early 2019 Kiah MD John Glenn spoke to Forge Magazine in early 2019 about how Kiah is bridging the gap between the public and private sector. John Glenn knows the value of managed risks better than most. In his 23-year career with the Australian Army, he jumped out of…

To get a better answer, ask a better question
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To get a better answer, ask a better question

Throughout our work we engage a variety of management consulting and legal services, either directly or through our client. Regularly we are handed the results of previous engagements, too often accompanied with statements like: ‘this is OK but not as useful as we had hoped’, or ‘doesn’t quite answer the question’. We confine our observations…