You don’t have to be at the top to demand that your organisation delivers. Hold yourself, your colleagues and your leaders accountable. As published in The Mandarin September 17, 2024 by John Glenn Last week was a tough one for the Defence sector. But there are lessons for everyone in public service. I get told…
As published in The Mandarin, 28 May 2024 by Kiah Managing Director John Glenn I ran a short course recently for a client on how to engage consultants and contractors. Feedback asked that I expand on how to better manage them once they had been engaged. A good question. Preparation is always key to success….
s published in The Mandarin, 21 March 2024 by Kiah MD John Glenn I have reproduced below a Facebook post by a good friend of mine, Kat Rae. The post was private, so sharing it was difficult. Kat is a private person, and she doesn’t seek to be the “face of a movement”. But her message…
As published in The Mandarin, 26 February 2024 by Kiah MD John Glenn The public and private sectors are different, and not everything translates well, but some things do if adapted. We know – we do a lot of work at the intersection of the two and many of us have worked inside both public…
As published in The Mandarin, 6 December 2023 by Kiah MD John Glenn Trust in consultants would seem to be at an all-time low, given the integrity breaches over inappropriate use of confidential information, conflicts of interest, and even the sharing of online assessments. Yet they remain among the most capable and trusted advisers across…
As published in The Mandarin November 7, 2023 by Kiah MD John Glenn I’m not against the ‘Big Four’ — they have things to offer. They just shouldn’t be offered everything. Setting aside the egregious behaviours of a few, the bigger problem is their extraordinary exclusionary access and influence. It has created an oligopoly across…
by Kiah MD John Glenn He was inspirational, a hero, in many so many ways. Clearly, I have an affinity, if only through the name. I was six years old when he was the first American to orbit the earth on Friendship 7, as part of the Mercury space program and the space race. I recall my…
As published in The Mandarin September 5, 2023 by Kiah MD John Glenn Enough with the noise about the ‘Big’ 4, and the parallel Defence MSPs. Few would disagree that ‘Big’ has a stranglehold on the professional services government spend. Even with a greater in-house capability in our public service they can’t and shouldn’t replace…
As published in The Mandarin August 7, 2023 by Kiah MD John Glenn. Do you want another PowerPoint pack with more methodologies, another answer to someone else’s problem being squeezed into your space? Perhaps a dozen more hard-working and enthusiastic grads who just lack experience, sprinkled with revolving door contractors? Experts at what you do…
As published in The Mandarin on February 20, 2023 by Kiah MD John Glenn I fear the Defence Strategic Review, now in the hands of the prime minister and defence minister, will be a fizzle — not a flash and a bang. There is no strategy without execution, and I am afraid the department does…
